Frequently Asked Questions

📦 Shipping

How much does shipping cost?
A flat rate of $5.00 USD anywhere in the United States.

How long will my order take?
We process orders in 1-3 business days, and shipping takes an additional 7 to 15 business days.

Can I track my order?
Yes! You'll receive a tracking number by email once your order ships. You can also use our Track My Order page.

⚡ Products

Is the 3-in-1 charger compatible with my phone?
It works with phones that support magnetic wireless charging, smartwatches with wireless charging, and earbuds with a wireless charging case. Please confirm your devices support wireless charging before ordering.

Which power bank capacity should I choose?
5,000 mAh is roughly one full phone charge; 10,000 mAh about two charges; and 20,000 mAh four or more.

💳 Payments and pricing

What currency are prices in?
All prices are in U.S. dollars (USD). If you're browsing from another country you may see an approximate conversion, but checkout is processed in USD.

🔄 Returns

Can I return an item?
Yes — you have 30 days from delivery, and we pay for return shipping. See our Returns Policy.

How long does a refund take?
Once approved, it's initiated within 24 hours and appears in your account within 5-10 business days depending on your bank.

💬 Another question?

Email us at llancapanixdxd@gmail.com or use our Contact page.